Now live at a founding property in Fort Lauderdale · 122 rooms · Founding Property Program open
Hotels don't have an
information problem.
They have an organization problem.
The answers already exist — they're buried in texts, paper, and people's heads. Attenda puts them where every shift can find them.
Built by operators who ran hotels — not consultants who studied them.
Attenda is not a PMS — and doesn't try to be.
Your PMS manages reservations. Attenda helps your team manage the operation around them.
Reservations · Rates · Folios · System of record
Operations · Team · Guest experience · Knowledge · Revenue moments
This is your day
7:04 AM. The phone rings.
Where's the shuttle?
Before you finish that answer: towels for 412. A procedure for the new hire. A checklist the manager can't find. A schedule someone changed on a sticky note. A GM trying to figure out what actually happened today.
Your team creates every one of those answers, every shift. They just live in apps, paper, radios, and heads — and disappear the moment the shift ends.
Attenda puts it somewhere everyone can actually use.
The real gap
Owning a hotel and operating one
are two different jobs.
A hotel isn't run from one dashboard. Market, labor, budget, forecast, brand standards, guest expectations, cost control, transportation, QA, procedures, culture — and dozens of daily decisions — all shape how a property performs. Experienced operators learn how those pieces connect.
Attenda helps put that operational structure into a system your entire hotel can use.
The operating knowledge shouldn't disappear when the manager leaves the building.
Built around your hotel
There is no universal
hotel operating model.
A boutique, an airport property, an extended-stay hotel, and a full-service resort shouldn't run the same way. Attenda is configured around the property — its model, its systems, its strategies, its people.
Property type, market, service level, guest mix, brand, labor, and ownership objectives define the model.
To-dos, checklists, cash controls, night audit, scheduling, QA, SOPs, and accountability turn knowledge into routine.
Revenue, ADR, labor, cost control, guest satisfaction, and competitive position — evaluated with real operational information.
How it compounds
The operation that improves itself.
The model sets the systems. Your team executes them. Execution creates information. Attenda organizes it. Management makes better decisions — which improve the model and the systems. Then it runs again.
One system, every role
See Attenda from every angle
Not another guest-messaging app. The whole operation — transport, housekeeping, cash, knowledge, revenue — seen from wherever you’re standing.
Airport shuttle · 4 min away
Live GPS · on time
Their whole stay in one place — shuttle, transport, dining, requests, and the front desk. Not just a chat box.
Housekeeping · 14 of 18 rooms
shift checklist on track
The real work of the shift — checklists, rooms, cash, requests, night audit — organized and visible.
Revenue today · $2,340
shuttle · dining · late checkout
See the hotel the way an experienced operator sees it — revenue, checklists, cash, transport, exceptions — from anywhere.
The four outcomes
Operate. Serve.
Learn. Grow.
Model, systems, and strategies are the thinking. These four outcomes are how Attenda executes it — not a pile of features to learn.
Operate
Know what’s happening in your hotel.
Daily to-dos, department checklists, cash controls, night-audit prep, schedules, and manager assignments — organized and visible. Your team executes; management sees it happen, from anywhere.
- Daily operational dashboard
- Inspections & to-dos by department
- Schedules & manager assignments
- Staff accountability & visibility
Serve
Give guests a simple way to reach the hotel.
Guests reach the hotel through whatever touchpoint you choose — a welcome letter, a link, a QR, or check-in. No app, no account. Hotel info, amenities, shuttle, requests, and curated local tips, right on their phone.
- Share access your way — letter, link, or QR
- Guest requests (towels, housekeeping, maintenance)
- Shuttle requests + live tracking
- Local recommendations & transportation
Learn
Better hotels are run by better-informed people.
Your SOPs, procedures, and property knowledge — accessible to the team that needs them. Attenda’s assistant helps people find approved answers; when it can’t, it points them to a manager instead of guessing. AI assists the operation. It never runs it.
- Right Answers — approved knowledge access
- AI answering — takes calls & routes to the right person
- AI scheduling assistant
- Learning & HR
- Culture Hub — recognition, birthdays, incentives
- Attenda UniversityComing
- Community knowledge exchangeComing
Grow
Be more useful to your guest — and capture the value.
Not every hotel has a restaurant. Every hotel has guests who want dinner, a ride, or something to do. Curate the transportation, dining, and experiences around the stay — convenient for the guest, a new channel for the hotel. Curated by hospitality people, not random ads.
- Transportation & taxi
- Curated dining (partner delivery)
- Experiences & local partners
- Revenue visible to management
Airport chaos, handled.
Live shuttle location, guest ETAs, and pickups in one view. Less guessing at the curb — better coordination for every arrival.
People, not automation
Your team already knows what's happening.
Attenda makes it visible.
The front-desk associate, the housekeeper, the shuttle driver, the department manager, the GM — every completed task, request, checklist, schedule, and note adds context. Attenda isn't here to automate people out of hospitality. It's here to organize what they already do.
Instead of that information disappearing into paper, messages, or someone's memory, Attenda turns it into operational visibility — so management can see the hotel the way an experienced operator sees it, and give judgment better information before deciding what to do next.
Founding Property Program
90 days. Real revenue.
Or you cancel.
We are selecting a few airport and cruise-port hotels — 60 to 150 keys — for a 90-day paid launch. No free pilots. No per-room software tax. No in-room QR required. Deploy through welcome letters, lobby stations, or text links — whatever your brand allows.
Limited to 5 properties · 11 days to live · No card required to apply
Feature Tool of the Month
Sell to the hotel
and the shuttle chaos disappears.
Attenda enters through the GM: one live shuttle board, one request queue for the whole team, deployed through welcome letters, lobby iPad, or text links.
Hotel / GM
You are the operator. You want shuttle chaos gone and a live board for your team.
- Deploy through welcome letters, lobby iPad, or text links
- Your staff gets one live shuttle + request queue
- $497/mo · 90-day Founding Property Program
- Invite your existing shuttle vendor to connect
Already a GM? Bring your shuttle vendor and connect them. The workflow goes live in 11 days.
Let's talkSimple Pricing
Flat & transparent.
No contracts. No per-room games. No hidden fees.
- No per-room pricing — same flat regardless of size
- No contracts. Cancel anytime.
- All modules included — no upsells or tier unlocks
- Onboarding & setup handled with you
- Revenue share only on orders that flow through the platform
We'll show your number, not a slide
One Property · One Number
A boutique hotel with a restaurant.
$16,000+ in 4 months.
This is the only number we're going to put on the page. No projections. No “average property”. One boutique hotel, one figure, attributable to Attenda.
1 restaurant · 4 months on Attenda.
An independent boutique hotel — an in-house restaurant, the kind of property that runs lean and competes with chains for direct bookings.
They switched on Attenda in February. By June, four months in, they'd generated $16,000+ in attributable revenue — captured shuttle bookings from cruise-ship days, in-room dining orders routed through their restaurant, late-checkout fees processed in-chat.
No 18-month rollout. No 6-figure implementation. Just the chat, the QR code, and a four-month run.
One property, one number. We're not going to tell you your property will do the same. We're going to show you what we did for one, and let you decide if the math holds for your rooms, your restaurant, your cruise calendar.
No restaurant? Still their best meal.
Curate the dining, transportation, and experiences around the stay — convenient for the guest, and a new channel for the hotel.
Getting started
We configure Attenda around your hotel — not the other way around.
You don't need another six-month technology project. Start with Attenda's operational tools, then shape your own to-dos, checklists, procedures, departments, and assignments.
We learn your operation
How your property actually runs — departments, procedures, the daily rhythm.
We configure your workflows
Your to-dos, checklists, knowledge, and assignments, set up around your hotel.
Your team goes live
QR design, branding, and staff training. 11 days, not months.
Software alone doesn't run a hotel.
People do.
Attenda gives ownership the structure, visibility, and systems to run a better-organized hotel. Some owners have strong operators already — give them the platform. Others need both.
For qualified properties, Attenda can pair the platform with an experienced hospitality operator who works alongside ownership and the team — fractional GM leadership, operating-model development, cost-control and budget review, QA prep, and training — powered by the same system the property uses every day. Not outsourced support. Operational leadership.
Explore Attenda Operator ServicesPremium service · Qualification required · Limited availability
Built to be trusted
Your operation, kept separate and secure.
Tenant separation
Each property’s data is isolated from every other.
AI that knows when not to guess
Managers decide. When the answer isn’t there, Attenda escalates to a person — it never runs the operation.
Role-based access
Staff, admin, and manager permissions, scoped to the job.
Guest privacy
Minimal guest data. No PMS integration required.
Built on best-in-class technology
Common questions
Real questions from real GMs
Schedule a 15-minute demo
Let's look at your hotel.
Give us 15 minutes. Show us how your operation works, and we'll show you where Attenda fits. No rip-and-replace, no giant implementation presentation — just hotel operations.
Field Notes · For Independent Operators
Operator to operator.
No fake authors. No invented quotes. Notes on running an independent hotel — from the Attenda operations team, with real numbers from the properties running the platform.
Hotels don’t have an information problem
They have an organization problem. Your team already creates everything you need to run the hotel — it's just scattered across apps, paper, and people's heads.
Cruise-day shuttle: the $7,820 line item
How a boutique hotel captured $7,820 in four months from cruise-day shuttle bookings — the math, the UI, the cruise calendar.
Stop answering “where’s the shuttle?”
A guest lands, calls the front desk, asks where the shuttle is — every arrival, all day. Live GPS answers it before the phone rings.
AI that knows when not to guess
The dangerous AI in a hotel isn't the one that's wrong. It's the one that's confidently wrong. Assistance, not autonomy.
When a hotel needs a manager, not more software
Sometimes the software isn't the problem — execution is. The case for a certified fractional operator running the platform.
From 3.8 to 4.7 stars: a six-month turnaround
The problem was never the rooms. It was the gap between “I need towels” and “towels arrived.” The fix, the timeline, the metric to watch.
The company
Built from the bottom of the hotel up.
Attenda wasn't designed by someone studying hotel operations from the outside. It evolved from doing the work.
Attenda started with a simple observation. Hotels don't have an information problem — they have an organization problem. Every hotel already creates the information it needs to run. It's just scattered across apps, paper, radios, and people's heads.
The team behind Attenda worked in hotel operations — housekeeping, front desk, management, across limited-service, extended-stay, full-service, boutique, branded, and independent properties. The same pattern appeared everywhere: operational knowledge was constantly fragmented, and it disappeared when experienced people left the building.
Attenda grew from trying to organize that reality — not to replace hotel operators, but to put better operational systems and knowledge in the hands of more hotel people.
“Not to replace hotel operators, but to put better operational systems and knowledge in the hands of more hotel people.”
— The Attenda Team